Latest review first
Capital Auto Auction - They over charge us
My boyfriend and I purchased a vehicle on January 5th 2019 at 12:24 p.m. in the afternoon I paid the $300 deposit fee then after the auction was going on and he picked up vehicle a 2005 Jeep Cherokee so we go to window number one and we were charged 1731 credit card but we were also charged a surcharge of 250 a d a confiscation fee and nobody here can explain it to me that should have been said at the beginning of the sale when we put down the deposit it all pops up in the computer I think y'all need better employees that have better customer service skills and know how to talk to people without a an attitude
Capital Auto Auction - Didn't honor the sale
Bid on avalanche. Price reached $3200. Was high bidder. Auctioneer said SOLD. Gave bidder # and $200 deposit. Went to pick up truck on tuesday & was told dealer wanted $5000. No call, no text, nothing.PISSED. NOT FAIR. VERY BAD BUSINESS. GOING to lawyer and BBB.
They discriminate with their employees, don't give them lunch breaks,work them overtime so management can enjoy their vacations,and also they have NO CUSTOMER SERVICE whatsoever. The owner and general mangers are rude. You can break your back for those people and they...Read more
A direct cash deposit was made into capital autos SunTrust Bank account and upon arrival to the auction I was told i was not allowed removal of the vehicle. I had my cash deposit slip with me at the time for proof of deposit. I then asked to please refund my money and...Read more
I showed up at this auction ready to get a great deal. I was under the impression that most of the cars sold were donated to charities throughout the capital area. It is true that most of the cars are donated but what they don't tell you is that even the charities have...Read more
I bought a 2008 Nissan Rogue at the auction. The car was brought running and all the system seem to be ok. I bought the car for $2,800.00 paid their fees and spent my time to stay on line for hours at the auction. Five days later, my mechanic think it has Transmission...Read more
They reset check engine lights. I bought a car that was misrepresented, no check engine light problems listed. Drive car for over 25miles, check engine light pops on and stays on. It doesn't just go on and off intermittently,but stays on. Mechanic says it was reset....Read more
On Line Auction Review
They are bad business to deal with in Washington DC auction. Reid very rude and Evans is a BIG LIAR. BEWARE OF THE WORKER AT THIS PLACE, IT IS NOT THE PLACE IT IS THE WORKER.
I put a $400 bid on a car. The auction ended without meeting reserve. They send me an email telling me I can buy the car for $500. and I refused. Then 2 days later I receive a bill from them as though I won the auction at $400 AFTER THE AUCTION CLOSED and reserve was...Read more
Joe Addison Review
Very inconsiderate,selfish and strict. Yes they are
Vander, North Carolina
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