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Capital Auto Auction - Didn't honor the sale

Bid on avalanche. Price reached $3200. Was high bidder. Auctioneer said SOLD. Gave bidder # and $200 deposit. Went to pick up truck on tuesday & was told dealer wanted $5000. No call, no text, nothing.PISSED. NOT FAIR. VERY BAD BUSINESS. GOING to lawyer and BBB.
2.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Website
#1116456
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They discriminate with their employees, don't give them lunch breaks,work them overtime so management can enjoy their vacations,and also they have NO CUSTOMER SERVICE whatsoever. The owner and general mangers are rude. You can break your back for those people and they...
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1.0
#1095377
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A direct cash deposit was made into capital autos SunTrust Bank account and upon arrival to the auction I was told i was not allowed removal of the vehicle. I had my cash deposit slip with me at the time for proof of deposit. I then asked to please refund my money and...
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1.0
#1085568
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I showed up at this auction ready to get a great deal. I was under the impression that most of the cars sold were donated to charities throughout the capital area. It is true that most of the cars are donated but what they don't tell you is that even the charities have...
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#1063689
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I bought a 2008 Nissan Rogue at the auction. The car was brought running and all the system seem to be ok. I bought the car for $2,800.00 paid their fees and spent my time to stay on line for hours at the auction. Five days later, my mechanic think it has Transmission...
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#1009850
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They reset check engine lights. I bought a car that was misrepresented, no check engine light problems listed. Drive car for over 25miles, check engine light pops on and stays on. It doesn't just go on and off intermittently,but stays on. Mechanic says it was reset....
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Anonymous
Anonymous

Dam I was just thinking about going to this auction but I think I'll change my mind after this post.

1.6
#985907
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On Line Auction Review

They are bad business to deal with in Washington DC auction. Reid very rude and Evans is a BIG LIAR. BEWARE OF THE WORKER AT THIS PLACE, IT IS NOT THE PLACE IT IS THE WORKER.
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Warranty
Website
#947468
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I put a $400 bid on a car. The auction ended without meeting reserve. They send me an email telling me I can buy the car for $500. and I refused. Then 2 days later I receive a bill from them as though I won the auction at $400 AFTER THE AUCTION CLOSED and reserve was...
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Anonymous
Anonymous

I bought a Green light car and it would not start and they would not take it back. I bought 2 motorcycles, and they misrepresented them at auction time ,they were undriveable,...

2.0
I liked
  • Buying online
I didn't like
  • Near fraudulent auctioneer practices
#895807
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Joe Addison Review

Very inconsiderate,selfish and strict. Yes they are
Vander,North Carolina
#879509
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Contact Capital Auto Auction

Mailing Address:
Capital Auto Auction
1905 Brentwood Road NE
Washington, DC 20018
Phone:
(202) 269-3361
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Car Review

Lots of parts cars. Not many ready to drive cars. Lots of fees the more the car cost. Many junk cars. This is not carmax all the cars need some Type of repair.good luck
Product
#876575
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